Terms and Conditions of Use

1. Service Owner

Playlisting App is a SaaS platform operated by Mario Zanetti, Calle Matias Perelló 19-8, 46005 Valencia (Spain), Spanish Foreign ID (NIE) X8103857Z.

General legal and support contact: play@playlisting.app.

Account deletion and removal requests: remove@playlisting.app.

2. Purpose of the Service

These Terms and Conditions regulate access to and use of Playlisting App, a SaaS platform designed for therapists, facilitators, trainers, practitioners and related professionals.

The platform allows users to organize playlists and sound journeys, manage clients and trainings, create follow-up workflows, collect feedback, manage sessions, share external playlist references, work with audio resources and access analytics and operational tools connected to the service.

3. Nature of the Platform

Playlisting App provides software tools and operational infrastructure only.

The platform does not provide medical treatment, does not provide psychological diagnosis, does not act as a healthcare provider, does not directly conduct sessions between practitioners and clients, does not assume responsibility for therapeutic, educational or wellness activities performed by practitioners, and does not guarantee outcomes associated with playlists, sound journeys or user experiences.

Playlisting App is not a music streaming platform or music distribution service. The platform may display references, metadata, previews, embeds or external links related to third-party music or sound content, but it does not certify copyright ownership, licensing status or legal usage rights of such content.

4. Registration and Accounts

Users may not always register freely. Depending on platform configuration, accounts may be created by a practitioner, workspace administrator or superadmin.

Each user is responsible for maintaining secure credentials, protecting account access and notifying the platform of unauthorized use.

Playlisting App may suspend or restrict accounts where security risks are detected, misuse occurs, legal violations arise, copyright complaints are received, or these Terms are violated.

5. Responsibility of Practitioners and Workspace Owners

Each practitioner, therapist, trainer or workspace owner is responsible for the data introduced into the platform, the accuracy of such information, the relationship with their clients or participants, playlist sharing decisions, external playlist references, uploaded material, and any legal basis required to process personal or sensitive information.

Practitioners are also responsible for ensuring they have the legal right to use, reference, share or publish any music, sound, playlist or external source introduced into the platform.

6. Music, Audio Sources and Copyright

Playlisting App may provide tools to search playlists, search sounds, organize references, preview audio from external providers and build layered sound environments.

Audio or playlist references may originate from third-party services such as Audius, Freesound, Deezer, Jamendo, Spotify or other external providers.

The platform does not verify or certify copyright ownership, licensing rights, commercial rights, synchronization rights, redistribution rights or public performance permissions.

The practitioner remains solely responsible for verifying whether any playlist, song, sound, external link or uploaded material may legally be used or shared within their intended context and jurisdiction.

Playlisting App may remove, restrict or disable content if a copyright complaint is received, infringement is suspected, or content is considered legally risky.

Repeated infringement may result in suspension or termination of accounts.

7. Allowed Use

Users agree to use the platform lawfully and responsibly.

It is prohibited to access accounts or workspaces without authorization, attempt to bypass security systems, upload illegal or infringing content, scrape or extract private data abusively, misuse analytics, distribute malware, impersonate others, or use the platform for unlawful activity.

8. Plans, Pricing and Subscription

Playlisting App may be offered through subscription plans, free trials or limited beta access.

Plans may include monthly or annual subscriptions, feature-based access, therapist/client limits, storage limits and optional premium functionality.

Where applicable, trial periods or beta testing periods may be offered under specific conditions.

9. Cancellation and Refunds

Users may cancel subscriptions according to the conditions of their plan.

Where legally required or expressly stated, refunds may be available during a limited initial period.

Outside those conditions, already paid amounts may not be refundable unless required by applicable law.

Cancellation may stop future renewals without immediately deleting data, which may remain stored according to the Privacy Policy and legal obligations.

10. Uploads and Private Media

The platform may allow private uploads of audio or PDF files for internal workspace use.

Such uploads are private, are not publicly indexed, are not intended for public redistribution, and remain subject to practitioner responsibility.

Playlisting App reserves the right to restrict uploads, apply storage limits, remove suspicious material, or disable access where necessary for legal, security or operational reasons.

11. Communications and Notifications

Users may receive transactional emails, invitations, playlist notifications, operational alerts, support messages and push notifications related to platform functionality.

Playlisting App does not currently send marketing newsletters unless an appropriate legal basis and opt-out mechanism are implemented.

12. Availability and Maintenance

Playlisting App aims to keep the service operational and available, but uninterrupted availability cannot be guaranteed.

The service may be affected by maintenance, technical incidents, provider failures, connectivity issues, security measures, force majeure or misuse of the platform.

Where reasonably possible, disruptions will be minimized.

13. Intellectual Property

Playlisting App, including its code, structure, interfaces, design, branding, documentation, Method Core, operational systems, knowledge systems, analytics structures and associated elements, is protected by intellectual property and applicable laws.

Use of the platform grants only a limited, revocable, non-exclusive and non-transferable right to use the service according to the applicable subscription or authorization.

Users may not copy, reverse engineer, resell, replicate or commercially exploit the platform without authorization.

14. Data Introduced by Users

Data introduced into the platform by practitioners or workspace owners remains under their responsibility or ownership where legally applicable.

Playlisting App may process such data only to provide the service, maintain security, improve functionality, comply with legal obligations, or according to the Privacy Policy and applicable agreements.

15. Public Playlist Analytics

Playlisting App may display anonymous and aggregated playlist analytics publicly.

Public analytics may include playlist metadata, anonymous trends, ratings, listening statistics, generalized feedback categories and external playlist references.

The platform does not publicly host copyrighted audio files through this analytics area.

Public analytics are observational, anonymous, and should not be interpreted as medical evidence or therapeutic guarantees.

Playlisting App may remove or restrict public analytics entries at any time.

16. Suspension or Termination

Playlisting App may suspend or terminate accounts where payments are overdue, abuse is detected, repeated infringement occurs, privacy or security risks arise, or legal or operational necessity requires it.

Where reasonably possible, prior notice may be given.

17. Limitation of Liability

Playlisting App is provided as is.

The platform is not responsible for practitioner decisions, therapeutic outcomes, misuse of playlists, copyright disputes involving third-party content, external service availability, inaccurate data introduced by users, or interruptions caused by providers or circumstances outside reasonable control.

Nothing in these Terms excludes liabilities that cannot legally be excluded.

18. Privacy and Data Protection

Personal data processing is governed by the Privacy Policy.

Where Playlisting App acts as a processor regarding practitioner-managed client data, processing will occur according to the practitioner's instructions and applicable legal obligations.

19. Account Deletion

Users may request account deletion through the platform or by contacting remove@playlisting.app.

Deletion may require identity verification and coordination with the relevant practitioner or workspace owner where applicable.

Certain information may remain blocked or archived where legally required.

20. Changes to These Terms

Playlisting App may update these Terms to reflect legal, technical, operational or commercial changes.

The latest version will always be available through the platform.

21. Governing Law and Jurisdiction

These Terms are governed by applicable Spanish law and, where relevant, European Union regulations.

Unless mandatory consumer protection rules provide otherwise, disputes shall be subject to the competent courts according to applicable legislation.